Specialized AI – Customer Service (AI Support Agents) = Decagon @ ~$1MM to $10MM ARR in One Year 241 AI is often seen as destroying jobs, but at Decagon, we believe the opposite. Our AI agents are enhancing jobs, not replacing them… …In a few years, every company will have AI agents running their customer experiences. Customer support staff are no longer fielding routine tasks; they are now becoming AI managers – configuring, training and overseeing the AI agents that handle repetitive work. - Decagon Co-Founder & CEO Jesse Zhang (10/24) Note: Source: Decagon (12/23, 10/24, 12/24) Annual Recurring Revenue (ARR) ($MM) Annual Recurring Revenue, $MM Decagon – 2023-2024, per Decagon AI-Enabled Specialized Software Companies @ Large Service Industries = Growing Very Quickly…Customer Service $1MM $10MM $0 $5 $10 2023 2024 ARR growth accelerating in 2025