330 AI Impact on Workforce = Employers Adopting AI to Drive Productivity Improvements Objectives of Corporate AI / LLM Initiatives – Q3:23-Q3:24, per Morgan Stanley & AlphaWise AI & Work Evolution = Real + Rapid Source: Morgan Stanley, ‘GenAI: Where are We Seeing Adoption and What Matters for ‘25?’ (11/24) % of Survey Responses 0% 10% 20% 30% Q3:23 Q2:24 Q3:24 Broader Internal Employee Productivity (e.g., CoPilot) Specialized Worker Labor Savings / Productivity Improvement (e.g., Contact Center, Financial Processes Simplification) Customer-Facing Applications to Drive Additional Revenues Customer-Facing Applications to Drive Better Customer Satisfaction Lower Risk Within the Organization Faster Product Development (e.g., Drug Discovery, Model Development, Software Development) N/A, Not Evaluating Recent Innovations in Artificial Intelligence At This Time
2025 | Trends in Artificial Intelligence Page 330 Page 332